When we launched EVSwitch, high-quality 7kW EV chargers in Australia typically cost well over $1,000.
Our goal was simple: make home and workplace EV charging more affordable for Australians.
We achieved that by delivering high-quality 7kW chargers at a far more competitive price - helping more Australians make the switch to convenient, affordable EV charging at home and at work.
As the market has continued to develop and our goal has been achieved, we’ve made the decision to conclude charger sales.
Need assistance with your EVSwitch charger?
Please email support@evswitchstore.com.au with the following information to help us assess your enquiry as quickly as possible:
Located on the side of the unit. Please include a clear photo of the serial number label.
2. Order details
If you purchased through our online store, provide your EV Switch order number. If you received your charger through a vehicle promotion, provide your BYD or DENZA vehicle order number.
3. Details of the issue
Provide a brief description, including any error messages and relevant photos or screenshots from the EVChargo app.
4. Your contact details
Include your full name and contact phone number.
5. Set your charger to Online Mode
Please ensure your charger is set to Online Charge Mode via the EVChargo app so our support team can remotely access the unit. Download the manual below for instructions.